I am a deep strategic thinker, who develops value capture strategies for organisations, and has a multi-billion dollar track record of delivering this value, while improving ways of working both through execution excellence, and digital technologies.
I lead such large-scale transformations since 2012, with a focus on cost reduction, growth enabled by digital, and culture & capability building for sustainable change.
My teams deploy this transformation recipe across industries, my most recent work experience includes:
Australia Mining Strategy & Transformation
- Set up Global Business Services function to deliver value from end-to-end backoffice optimisation, digitisation and automation
- Defined double digit profit strategy, and delivered this value across multiple transformation programmes over 36 months, with more than 500 client employees
- Acted as Chief Transformation Officer, managing teams who delivered savings through procurement and operational levers
- - Additionally, my teams designed and set-up a maintenance function, using advanced analytics to improve equipment lifetime and total cost of ownership
APAC Telco Strategy & Transformation
- Set up B2B Digital Transformation to deliver strategy by bringing together business, experience, and technology stakeholders
- Diagnose of existing Technology programme, following Digital Assurance best practices
- Design of Digital Transformation governance pointed towards business value, with agile ways of working, and clear prioritisation and trade-off mechanism using Quarterly Business Reviews
- Developed strategy to deliver 15%+ cost reduction in Networks department in a Telco, and move org to cross-functional agile squads to deliver operational improvements
- Delivered target savings in procurement, labour efficiency, and operational process improvements
- In parallel, lifted employee satisfaction of organisation to first quartile, while improving Network quality
- These 3 goals of financial impact, employee satisfaction, and Network quality were achieved through dedicated capability building for both top management, and working teams
- Defined double digit top line growth & profit strategy
- Delivered target through focus on value from
- Cost efficiencies through procurement and labour productivity
- Agile, digital customer engagement
- Personalised micro-campaign management based on insights from advanced analytics