Krzysztof Kończyk is a director at Strategy& in Poland with over 18 years of experience in Digital and eCommerce in industries such as healthcare, banking and interactive.
He efficiently develops and implements comprehensive digitalization strategies for sales channels and customer service (front-office and back-office), as well as implements a customer-centric approach in digital transformation projects, including exploratory and evaluative user research, product co-creation workshops and agile design methodologies.
Krzysztof Kończyk has also coordinated numerous digital marketing campaigns, in particular performance marketing, using tools such as SEM, SEO, marketing automation, display, social media and online-offline synergy.